How likely is it that you would recommend bibliotheca? (0 = Not Likely, 10 = Very Likely)*
 
 
 
 
 
How well do our products and solutions meet your needs?*
 
 
 
 
 
How would you rate the quality of our remote/phone helpdesk support?*
 
 
 
 
 
How would you rate the quality of our on-site support?*
 
 
 
 
 
How would you rate your experience with our sales representative(s)?*
 
 
 
 
 
If you received a product in the last year, how would you rate the overall delivery experience?*
 
 
 
 
 
 
 
What’s one thing we could do to improve your experience with us? *
 
 
 
Do you have any other comments, questions, or concerns?
 
 

About Your Library: 
 
Library Type
 
 
Country*
 
 
ILS/LMS System
 
 

Contact Details: 
 
Library Name
 
 
First Name
 
 
Last Name
 
 
 
Job Title
 
 
Email Address*
 
 
Best Contact Number
 
 
Can we contact you regarding the answers to this survey?
 
Yes
No